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About Us

About PrivateFlow, the Swiss AI automation company

We believe humans deserve to spend their time on the questions that actually matter - not double-checking busywork, but rethinking whether the busywork should exist at all.

2
Founders
2025
Founded
1
Platform

PrivateFlow philosophy

We don't want to replace humans. We want to put them back in the driver's seat - with better tools, clearer signals, and time to think about things that matter.
Catalin & Raphael, co-founders
The Team

Built by engineers and operators

Catalin Hercut

Engineering & Product

Built the entire PrivateFlow platform from scratch in under five months - while working full-time and raising a newborn. Turns 'what if we could...' into a working prototype before you finish the sentence.

Deep into AI orchestration, enterprise architecture, and building systems that are secure by design. Thinks in systems, ships fast, and doesn't cut corners where it matters.

AI Orchestration
Enterprise Architecture
Platform Engineering
Full Stack
Security

Raphael Grossenbacher

Business & Operations

Spent years running customer-facing teams and figuring out how to make software actually useful for the people using it. Shipped chatbots and voice bots that hit 70% automation while keeping customer satisfaction at 95%.

Knows Zendesk inside out, loves conversational design, and has a thing for turning messy operations into something that just works.

Business Engineering
Fintech
Team Leadership
Zendesk
Compliance
Our Values

What drives us

Build it, then test it

We're engineers at heart. We don't theorize about solutions - we build them, break them, and rebuild them until they work.

Safety isn't a feature, it's the foundation

We come from regulated industries. We know the stakes. Architecture doesn't bolt security on at the end - it starts there.

Make the mundane feel like magic

Good automation shouldn't feel mechanical. It should feel like having a capable colleague who handles the work you shouldn't have to think about.

Seek the truth behind things

We challenge assumptions. We ask why. Why does this process exist? Is the form itself fulfilling its purpose?

Complement, don't compete

We don't replace your tools - we make them smarter. Our platform sits on top of what you already use, adding intelligence without disruption.

Play is serious business

AI should feel playful, not scary. Our goal is to make people feel safe enough to experiment, curious enough to explore.

Our Story

Why we started PrivateFlow

We kept seeing the same thing everywhere we worked: smart people wasting time on work that machines should handle. Not because the tech didn't exist, but because nobody built it with regulated industries in mind. Every AI tool out there was designed for startups - not for companies where a misconfigured workflow could mean a seven-figure fine.

So we built PrivateFlow: an AI orchestration platform where compliance isn't an afterthought - it's the starting point. Controls designed for regulated use. Auditable records. Guardrails that actually guard. And a deployment model that keeps your data where your regulator expects it.

PrivateFlow is not certified under any compliance framework. Controls are designed to support compliance preparation.

We're a two-person team based in Zurich. We don't have a board room or a ping-pong table. We have a codebase, a shared vision, and the kind of determination that comes from knowing the problem personally.

We're open to every outcome. We don't pretend to have all the answers - we just refuse to stop looking for them.

Build AI automation with Swiss discipline

Bring us the workflows where trust, auditability, and human judgment matter.

End-to-end auditable workflows
Self-hosted controls
Human oversight