Switch to PrivateFlow
Everything you need to transition your CX AI stack - feature mapping, migration steps, and the capabilities you gain along the way.
What You Gain
Capabilities only PrivateFlow offers - built into the platform.
29+ Model Providers
Choose from OpenAI, Anthropic, Gemini, Ollama, and many more - full AI transparency.
Self-Hosted Deployment
Run on your own infrastructure. Your data stays in your network by design.
26 Guardrails
PII redaction, prompt injection detection, toxicity filtering, and 10 more - built in.
14 Multi-Agent Strategies
Fan-out, debate, voting, hierarchical, and more - beyond simple sequential flows.
Voice AI (5 Providers)
Integrated speech-to-text and text-to-speech with ElevenLabs, Deepgram, Azure, and more.
166 Templates Across 13 Departments
Not just CX - finance, legal, security, HR, DevOps, sales, engineering, and more.
Migration in 6 Steps
Sign Up
Create your PrivateFlow account - request access to get started.
Connect Your Helpdesk
One-click MCP integration with Zendesk, Salesforce, Intercom, and Freshdesk.
Choose CX Templates
Pick from 46+ CX-specific templates - triage, CSAT prediction, auto-resolution, QA scoring, and more.
Configure Guardrails
Set model preferences, PII filters, and approval gates to match your compliance requirements.
Test with Historical Tickets
Run templates against past tickets to validate accuracy before going live.
Go Live with Gradual Rollout
Start with one team or category, monitor CSAT health scores, then expand.
Enterprise Security
Auditable controls, strong encryption, PII guardrails, full audit logging.
Migration Support
Dedicated onboarding team to help you transition smoothly.
Built for Scale
166 production templates designed for high-volume ticket processing across 13 departments.
Ready to build production
Self-host in minutes with Docker, or use the cloud. Either way, you own your data and your models.